Terms
Terms of use and sale
Plain terms for a studio that makes one thing at a time. Nothing here is designed to catch you out, and if something seems unfair, say so and it can be discussed before you order.
Made to order in Sector 67, Gurugram · from ₹700 · shipped across India & worldwide
Who you are dealing with
Handkala Creatives is a sole proprietorship run by Megha, operating from Sector 67, Gurugram, Haryana 122101, India. All orders are made by her, by hand, at that address.
Nothing is made until you approve it
Every piece is made to order. The sequence is the same every time: you describe the wall or the occasion, I suggest a size and a design, I quote a price, and you approve it. Work starts after that approval and not before.
The quote covers the piece and tells you the delivery cost separately. Both are confirmed in writing over WhatsApp before anything is made, and neither changes afterwards unless you ask for a change.
Prices
Pieces start at ₹700 within India and ₹3,500 for international orders. Those are floors, not fixed prices. What a particular piece costs depends on its size, the amount of relief and mirror work in the design, and whether it is framed.
Delivery is charged on top and depends on where it is going. No price is final until it is quoted for your specific piece.
Handmade means variation
Each piece is laid by hand, so no two are identical, including two made from the same drawing. Dot spacing, the exact angle of a mirror and the weight of a colour all vary slightly. This is a property of the craft rather than a defect, and a piece will not be remade because it differs in these ways from a photograph.
Colour on a screen is not colour in a room. Monitors and phone screens shift colour, and a piece photographed in daylight will not look identical under a warm bulb. If exact colour matching matters, send a physical reference or visit the studio.
Timelines
A single piece takes about a week to make, counted from the day you approve the design. Quantity extends that, and delivery is additional and depends on where it is going.
That week is a working figure rather than a guarantee, because clay relief has to dry fully between layers and drying slows in damp weather. If a particular piece needs longer than a week I will tell you when I quote it, and the date I give you is the one I work to.
If something delays a piece, you will hear it from me before the date rather than after it.
Using what is on this site
The photographs, the designs and the writing on this site are mine. Please do not reproduce them commercially or present them as your own work.
Linking to any page is welcome and needs no permission.
What this site does not promise
The guidance on these pages, about wall fixings, placement, vastu, care and everything else, is offered from experience of making and hanging this work. It is not professional structural, electrical or legal advice. If you are drilling into something you are unsure about, ask someone qualified to look at it.
The site is provided as it is. I keep it accurate and correct errors when I find them, but I cannot promise it is free of mistakes.
If something goes wrong
Message me. A one-person studio has no complaints department and no escalation path, which means a problem reaches the person who can fix it immediately. Most things are resolved the same day.
These terms are governed by Indian law and the courts at Gurugram, Haryana.